Camera Hacker

: :

Add Comment | Related Links | TrackBack
Related Content

"This Memory Stick may not record or play" Message on DSC-H20

Sony DSC-H20 display an error message: This Memory Stick may not record or play.

I just bought a new camera model Sony DSC-H20 and Sony memmory stick as recommended by Sony seller.
However, for my bad suprise the brand new camera Sony DSC-H20 display an error message: This Memory Stick may not record or play.

After insistng to play with the camera I got the following message: reinsert memory stick and Error C 13:02 afterwards.

Solution: I got a wrong speed's memmory stick card. For newer cameras make sure to have the right speed memmory stick.
For DSC-H20 the specification is Sony Magic Gate Mark2. The seller sold me the old model of Sony: Magic Gate memmory stick.
After change the memory stick finally I could have fun with this nice camera.

Fabio Juliato
Sun, 21 Jun 2009 03:39:27 +0000

I had the same model of camera and the same problem!
now I know how i can make that message disappear now!
thank you so much for your help!
Greatly appreciated!

Thu, 25 Jun 2009 19:02:54 +0000


I'm having same issue with SONY DSC-270 s model.


Fri, 10 Jul 2009 12:14:01 +0000

Same problem with my new DSC-T900

Wed, 22 Jul 2009 02:01:06 +0000

I have the DSC-H20 Camera. And I also get the error Message "This Memory Stick may not record or play" despite having Sony MemoryStick PRO duo Magic gate Mark2 8GB
This one has number MS-MT8G and is approved by Sony for use in this Camera. See: . . .

Sat, 25 Jul 2009 18:03:41 +0000

So if i'm not mistaken, there are two conflicting information here.
1. Fabio Juliato- 21 June 09 said after changing memory stick to Mark 2, problem was resolved.
2. Krispilot- 25 July 09 said despite using Mark 2, problem persists, can anyone really tell me a final word on this issue please. My week old camera can't do much cos the it's not writing to memory stick.

Sat, 01 Aug 2009 21:21:44 +0000

I have the same problem. This memory stick may not record or play is displayed on my Sony dsc-H20. But Iit seems to be working ok as I have managed to take photos and video. What should I do? Get a new one or have it relaced? Thanks

Robert Farrugia
Fri, 28 Aug 2009 19:09:05 +0000

I've just bought and tested a Sony H20 and had the same problem with my Memory Stick PRO Duo 4 GB; however which the explanation above I hope to solve my problem quickly. Thank you for tip Fabio Juliato.

Sat, 29 Aug 2009 03:40:04 +0000

I have a t90 and when i first put in my 4gb pro duo i had a C:32:01 error. Had to format the card on my pc and when i inserted i got the message "This Memory Stick may not record or play". All i did was press the message(touch screen) and the message disappeared and camera works as normal. Records and plays pictures and video.

Thu, 17 Sep 2009 05:31:40 +0000

The same problem here in Ecuador South America, what I do not finally understand is the fact Sony does not say anything about this...??? they should say very clear when you buy the Sony DSC h20 what kind of memory stick the buyer must use.. Now I have to buy other memory stick.. and belive me here in Ecuador prices are more expensive. Actually I do not find any memory stick mark2 of 4gb. Now I am using my camera with the error.. the memory saves and plays the files but the message allways appear.. I do not know if this will couse in the future some damage in the camera.. Someone that knows something please help..

Susana Vinueza
Wed, 11 Nov 2009 17:22:05 +0000

I have this problem with my T900. but when I press this error I can work with that without problem. but it appears all the time when I turn on my camera. I want to know whether I continue using my camera in this way it can make problems or not.

Wed, 25 Nov 2009 11:14:45 +0000

yes my new Sony T900 has the same message "This 'memory stick' may not record or play"...I too press the screen where the message appears and it disappears and I can still use the camera - howeve I want to know why this is and if in the future something might be affected..can anyone help with info?

Mon, 14 Dec 2009 08:56:58 +0000

Hi, I have an HX1 and I got a 2Gig mark 2 memory card with it, which works fine, but i had an old 4 gig which was isn't mar2 so, it gives the message but works fine. On Sony's compatibility page it is stated that it should work fine, I think this message is a mistake from Sony and a pretty annoying one.

I really don't think it can damage your camera.

You can check your compatibility for all cameras here: . . .

Mon, 21 Dec 2009 07:52:18 +0000

I too have a warning message when I turn the camera on.I have the DSCH20.It seems to record video and still pics okay anyway.I just press middle of the control button,and the warning message disappears.the I am attaching a scan of the card I have installed.

Attached Image:


Michael Dowling
Mon, 11 Jan 2010 23:29:11 +0000

Me too, same problem with a DSC-H20, "This Memory Stick may not record or play". Within 10 mins of first use it has already crashed with an error code and trashed 20 photos, whilst rebuilding the card index. So, I wouldn't trust the card with that message, as you too may lose your pics... The compatibility chart on the Sony site says the normal Pro Duo card is fully compatible....

Very annoying and I'm nervous about buying another card to 'see' if that solves it.

Ben Allwright
Thu, 11 Feb 2010 17:22:47 +0000

I too face this message "This memory Stick maynot record or play" when i start my Sony DSC T900.But i can work on it.Iam using Pro Duo 4 GB which is compatible as per Sony Corp. Will it affect my camera if i continue using it.

Mon, 22 Feb 2010 08:51:48 +0000

I have exactly the same problem with my DSC-H20. I didn't have any problems with an old 64mb Sansdisk card that I had laying around. I bought a Mark 2 Sony 4GB card as i read this was the best choice and then the warning message This memory card will not record or play pops up everytime I turn the camera on. You can get rid of it by just pressing the select button and use the camera as normal. However it is really annoying. Doens't seem as if Sony are doing anything about this problem

Sean Dixon
Tue, 23 Feb 2010 12:20:41 +0000

Same problem here with Sony MSPD8GB Mark2 on a Sony DSC-W290. Well guys, I think we all got fakes cards made in the Far East in dusty attic by underaged workers, on a nice blister to sell. After testing reading and writing speeds it's slower than a UltraII. I just hope it's not an emulation on a smaller card.
It sucks!

Justin Time
Mon, 08 Mar 2010 00:04:29 +0000

I just bought a DSC-WX1 today and I get same annoying message.

After reading what's out there on google, looks like you would get that message if you are using a MS Duo card that is greater than 2GB. Can someone verify? I only have 4 and 8GB cards here.

Looks like I'll be returning this camera because of that message. Sad since it's such a nice camera.

And don't even bother calling Sony support. They don't know $hit there.

Fri, 30 Apr 2010 11:41:01 +0000

Listen people, the fact that this message pops up is because you are using a fake Memory Stick.
Try to avail the original one and this message disappears. Hope it answers all your questions. :)

Tue, 04 May 2010 15:50:55 +0000

So, how do you know a fake from a real one. I have Sony Camera H20 and it works fine with the Memory Stick PRO Duo, Mark2, 4gb. However, I bought an 8gb just like the 4gb and I get that annoying message and after using the 8gb my camera stopped working until I put the 4gb back in.

Fri, 09 Jul 2010 02:24:10 +0000

Had the same problem . Read the above post about fake MS Duo cards. I bought mine online , overseas place. Very cheap price.
Just tried a NEW card bought at B&H ..Yep works fine.. The FAKE MS DUO card has a larger font on it . Visably not the same as the B&H "real " card.

Lee Boice
Thu, 08 Dec 2011 19:50:53 +0000

Higuyz had same problem and am 100% sure that my card is fake too I bought it overseas online andit took 20days to arrive. When I sent mail to seller regarding this issue they offered me 20% return without any further inquire to make me keep it.Now problem is all that shiping and delay is much of a hastel my question is what if I keep on using it will it damage my camera? coz it works fine when I press ok to message anyhelp will be appreciated thanks.

Tue, 19 Jun 2012 05:18:39 +0400

Add Comment | Related Links | TrackBack
Related Content

Did your message disappear? Read the Forums FAQ.

Add Comment

Spam Control | * indicates required field
Your Name: *
Remember Me!
Comment: *
File attachment is optional. Please do not attach a file to your submission unless it is relevent.
Attach File:
(20 MB Max)
Spam Protection: * Answer of 10 + 9?
Click button only once, please!


TrackBack only accepted from WebSite-X Suite web sites. Do not submit TrackBacks from other sites.

Send Ping | TrackBack URL | Spam Control

No TrackBacks yet. TrackBack can be used to link this thread to your weblog, or link your weblog to this thread. In addition, TrackBack can be used as a form of remote commenting. Rather than posting the comment directly on this thread, you can posts it on your own weblog. Then have your weblog sends a TrackBack ping to the TrackBack URL, so that your post would show up here.

Messages, files, and images copyright by respective owners.