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Problem running Picture Package

i have a sony handycam DCR-HC36 digital video camera recorder.

i am trying to off load the movies from the camerorder to my computer. i am using Windows XP professional 2002 as the OS.

i have installed the picture package cd that has come with the camcorder.

everytime i try to to open the picture package menu icon, i receive the error-

"to run this application, you need to install Macromedia flash player first"

however, i have adobe 8 with the the macromedia flash player already installed.

i am wondering if anyone else has had this problem and how did you rectify this issue.

thanks in advance for the help



Thu, 13 Dec 2007 17:58:29 +0000

there is a fix for this on the sony site for XP picture package error with macromedia

nigel blanchard
Wed, 02 Jan 2008 11:06:29 +0000

Download the Picture Package Flash Update. It "Resolved the problem that 'Picture Package Menu' cannot be started in the environment that only Macro Media Flash Player Version 8 is installed and Version 7 or previous is not installed."

Chieh Cheng
Wed, 09 Jan 2008 22:23:51 +0000

Thank you so much for this info! You don't know how long I had been struggling trying to get my camera to download pics. I appreciate your help.

Mon, 30 Mar 2009 01:03:47 +0000

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