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Connecting Sony Handycam to Windows Vista Via USB


Tue, 19 Feb 2008 12:13:23 +0000

Hello! Im having the same issue, if anyone gives you any onfo on how to fix this issue please let me know! Thanks

Fri, 22 Feb 2008 05:47:12 +0000

As far as i figured out this is impossible. you can download video from sony camera only by FireWire cable. USB has only access to memory stick with pictures but not to videos.

Sun, 24 Feb 2008 11:17:05 +0000


Mon, 10 Mar 2008 03:55:04 +0000



Attached File: flashplayer7_winax.exe (550 KB)

Mon, 10 Mar 2008 04:03:20 +0000

I just want to say a big thanks for writing this article. I have a SONY DCR-TRV22E Handycam and have managed to load the drivers successfully and streaming works a treat.

I did however find one step missing and it might help other users. When doing the following step: "Run this program in compatibility mode for:". Next, select "Windows XP (Service Pack 2)". If that user as well as other do not then it will not install correctly. I have attached screen shots to explain a little better. But you have run the program with administrative rights.

Thnaks again.

Attached File: SonyUSB.docx (48 KB)

Tue, 20 May 2008 19:25:21 +0000

Just want to say thanks for the super-useful article. A real lifesaver for me.

Sun, 01 Jun 2008 00:53:22 +0000

Thankyou 4 this ive managed to get my handycam on my visa laptop
but my image mixer disc wont work and i cant get any video straeming up so confused ive sat hear for hours trying to work it out. When plug my cam in it says ready for use but how do i get any video on screen. is there any downloads should autoplay come up? got a baby due anytime would love to make dvds for family
please help

Sat, 14 Jun 2008 16:20:13 +0000

I followed the instructions step by step, all worked as described, I even got an alert on the bottom right when I connected the camcorder that the drivers were installed and are okay (I don't remember the exact wording, but something to that effect). But it still doesn't work. I cannot see it in the device manager nor can Movie Maker detect it. When I disconnect and reconnect the USB there are no messages as if it's completely unrecognized.

What else can I try?

Sun, 15 Jun 2008 23:52:19 +0000

I Istall Everything too and it said that everything was fine i can see it in the device manager but windows movie maker cant detected!!! what else am i supposed to do? anyone knows?

Thu, 19 Jun 2008 22:28:36 +0000

I installed everything, all good. Windows Movie Maker can't detect. Roxio Creator can picture great, but I can't get sound can anyone help!!!!

Sat, 28 Jun 2008 04:59:04 +0000

Thanks very much for the driver installation procedure that is so detailed. The key issue not only the installation of the driver, but also the menu option for USB Streaming!

Wed, 02 Jul 2008 13:33:13 +0000


Sat, 26 Jul 2008 06:00:45 +0000

Doesn't your camcorder have an USB port? Just plug the USB cable into it.

Chieh Cheng
Sat, 26 Jul 2008 10:18:29 +0000

got the same problem with HC38 installed driver, said all was fine, but not detected in movie maker. suggestions??

Thu, 31 Jul 2008 02:24:17 +0000

Worked through these steps fine, but when I rebooted and plugged in the camcorder, during the 'Found new hardware' stage I get the message "Windows found driver software for your device but encountered an error while attempting to install it. Sony Digital Imaging Video. The system cannot find the file specified"
Anyone got any ideas?

Wed, 06 Aug 2008 09:46:35 +0000

I was told it is impossible to upload video onto a Vista PC (not laptop) using any Sony HandyCams. Is this true??? I have a wedding video I need to edit.

Fri, 15 Aug 2008 20:27:43 +0000

Big thanks you have changing my life, lol

I joke, realy big thank's for this drive.


Thu, 18 Sep 2008 14:28:04 +0000

Just thought I should add this thread.
After ages of unsucessfully trying to configure my Sony Handycam HC24E with Windows Vista I have finally sorted it!
Following this step by step it worked a treat. I'm very happy with the clear advice you have given.
Thanks again Nick

Fri, 03 Oct 2008 20:30:32 +0000

Nothing works...I tried EVERYTHING!!!!!!!

Sun, 05 Oct 2008 18:41:24 +0000


Sun, 05 Oct 2008 22:54:13 +0000

Hi guys, I have tried changing the compatibility mode to windows xp serv pack 2. That is fine i can manage that. However when i run the install. A window "Program Compatability service" appears. Is there any way to avoid this, turn it off etc.

Wed, 08 Oct 2008 04:28:42 +0000

OBVIOUSLY NONE OF THIS JUNK WORKS!!!!!!!!!! I need help....Do i have to buy a new camera ???????

Thu, 09 Oct 2008 22:20:39 +0000

I only have two words for whomever posted this.


You are the most awesomest thing since the Breadman Breadmachine!!!!

I am already making movies with my Handycam on my $#%@!! Vista laptop.
I totally worship you, whoemever you are!!!!

Sat, 11 Oct 2008 11:54:59 +0000

Worked through these steps fine, but when I rebooted and plugged in the camcorder, during the 'Found new hardware' stage I get the message "Windows found driver software for your device but encountered an error while attempting to install it. Sony Digital Imaging Video. The system cannot find the file specified"
I have this same problem ANY HELP??

Mon, 13 Oct 2008 02:28:20 +0000

I Istall Everything too and it said that everything was fine i can see it in the device manager but windows movie maker cant detected!!! what else am i supposed to do? anyone knows?

Fri, 24 Oct 2008 18:08:40 +0000

That is because the Windows Movie Maker that comes bundled with Windows Vista only works with DV devices. It doesn't work with USB devices.

You either have to downgrade your Windows Movie Maker to an older version that supports USB devices or you have to get another video capturing software that works with USB devices.

Another solution is to avoid using USB for video altogether. Use the Firewire port and transfer the higher-quality DV format.

Chieh Cheng
Fri, 24 Oct 2008 18:19:42 +0000

Chieh, (or is it Cheng?)

Anyway..... my new computer doesn't have a Firewire port, only USB, and the Movie Maker 2.1 I just downloaded doesn't work with Vista.

Is there anything you suggest to use my Sony DV Handycam again?

Mon, 27 Oct 2008 01:21:19 +0000

Thank you soo much! your tutorial was very easy to understnad and follow...thanks!

olivia august
Wed, 31 Dec 2008 23:25:27 +0000

My model is DCRTRV265E. I've followed all the instructions and the USB driver is installed successfully. I also put on the USB stream in my camera. But after connecting the vista os still not recognises the USB port. Although in the device managerI can found the driver.'found new ...' not coming after connecting the camera with pc through USB cable. Pl. suggest.

Sat, 03 Jan 2009 17:29:40 +0000

I used your step by step procedure and loaded up my handycam correctly, but I cant figure out how to get the videos off of the handycam, movie maker will not let me do you have any advice?

Sun, 11 Jan 2009 21:07:28 +0000

So tried this, not working. I have Vista Ultimate 64, does this support 64 bit? Anyway... it recognized the microphone as a usb mic, and I can record audio and stuff, but not video (still unknown device). Anyway I can start over from scratch? Now whenever I plug it in it doesn't recognize it as one device, but 2. When I manually select the SonyUSB folder it says there are none found for my device. Any way of manually tweaking the .inf files?

Wed, 14 Jan 2009 21:12:08 +0000

From the "transfer the data from DCR-HC23E sony handycam to pc" TrackBack below, I learned that the "Picture Package" does not work on Vista. Sony recommends that you use "Picture Motion Browser" instead, which you can download from here: For Users of "Picture Package": "PMB(Picture Motion Browser) Ver.2.0.13" Download

Chieh Cheng
Sun, 18 Jan 2009 22:17:42 +0000

It works, but I am unable to use my DCR-TRV285E in Windows Movie Maker. Since, It is working very nice with Cyberlink Power Producer, I just forget WMM, which record video of very low quality.

Thank you............. for your help.

Mon, 09 Feb 2009 14:04:37 +0000

i accidentally clicked do not show this message again-how do i access the camera to start using it?

Wed, 18 Feb 2009 03:54:08 +0000

I have an sony DCR-HC21 and a notebook Sony Vaio with USB and iLink (fireware). The USB conection works with video but not with audio, and the iLink conection is impossible does not recognize the Camera. Please anybody with ideas is needed.
Thank you to all

Thu, 05 Mar 2009 02:02:57 +0000

This does not work for the sony dcr-sr47 I have followed the steps but does not work

Thu, 05 Mar 2009 04:46:15 +0000

I have a sony handycam DCR-HC37E and a sony vaio notebook with windows vista home premium. i can't get the videos imported whether its through windows movie maker or the picture motion browser. It doesnt even recognise the camera! I have tried using the firewire(i.Link/IEEE1394) and USB cable both but it doesnt work.
Please help!!!

Sun, 22 Mar 2009 20:55:59 +0000

Windows XP Services pack 2
1 after I install the driver, the PC may connects to Memory Stick.
2 The PC connects the handycam and recognizes the memory stick as a E drive.
3 The Pop out windows asked me to choose the connected applications like
thePisca,viewfax etc. But not the referred like MovieMaker.
4 Tried many times and failed to online with the popular video online application.
5 Of course, it may work with those Sony provided like the Imagemixer 1.0
6 SONY sucks, the machine makes life difficult.
I don't think I may consider another Sony products. All the news releases
claimed it may work as a Cam for Videoconferencing etc and it turns out to lies,
misleading. There are fantastic features in this handycam but some basic features are
missing. Interfered images of the video were produced when I transferred the format from MV to Mpeg.IP55E is a poor product.

Sun, 03 May 2009 17:21:59 +0000

I finally settled all the problem and connects as a Webcam.

There are procedures:
1 For the Camera,remember to enable USB streaming. My Camera is:
Fn->Menu->USB streaming

2 For my Camcorder,there are 4 buttons.
A On/Off
B Memory Mode
C Network Mode
D VCR Mode
Change it to Memory Stick Mode, otherwise, the PC may recognize
the HandCam as the Memory storage ONLY. The Memory Stick
mode is actually the View Mode. If it does not work, try to move out
the VCR(MINI DV Tape)and the memory stick.

For other details, pls visit:
E-supports from Sony,with updated drivers,instructions and procedures. . . .
Another forum,
A good blog . . .

Mon, 04 May 2009 09:32:44 +0000

what if i'm using dcr-hc38e? what should i do to copy it to my laptop?

Wed, 06 May 2009 08:14:34 +0000

I want to thank the individual or individuals who put this together i was getting ready to throw a brand new handy cam out the the window. I was having all the hemorrhoid pains the others were having and after digging around on the net bam you guys to the rescue. Again thanks and keep up the good work.


Fri, 08 May 2009 17:56:10 +0000

I have ran the setup and it installs correctly. After restarting the computer and plugging in my camera, I get the "new hardware found" pop-up. When I click "locate and install drivers" it fails to locate the correct driver and when I click for windows to try to find what is wrong, I get the same not compatible message I got before I went through any of this. The camera I have is a dcr-hc36. Maybe this driver does not work for that camera? Any info is very much appreciated. Thanks.

Thu, 18 Jun 2009 04:17:05 +0000

I have made it all the way through installation and can see 'Sony Digital Imaging Video' under Imaging devices in the Device Manager. I have USB streaming on inside the Camcorder (DCR-HC26).
I can not figure out how to actually get the image to appear on the computer - Movie Maker does not recognize that I have a camcorder attached and My Computer shows nothing attached (like it would for an external dvd etc).
Suggestions? Thanks for any help!

Thu, 25 Jun 2009 23:28:48 +0000

Doug, that means it's working. Now you just need to get a video capturing program that works with it. Windows Movie Maker that comes with Vista can't do it, because it can only capture from Firewire devices. You can downgrade it to an older version on Microsoft's web site, which would work with USB devices. Or you can try the software that comes with your Sony Handycam.

Chieh Cheng
Thu, 25 Jun 2009 23:36:18 +0000

Hello.i have a sony dcr hc 24e, and my problem is when i clicking on usb driver.exe I got mesage : USB Driver cannot installed in the current version of windows is 64 bit,but I don`t find usb driver 64 bit.exe...
can anything help for my.sorry for english

Attached File: untitled.bmp (5 MB)

Thu, 09 Jul 2009 17:40:03 +0000

It's obvious you haven't read the article that this thread is associated with.

Fri, 10 Jul 2009 03:43:52 +0000

The USB streaming of this Camcorder is not supported by Windows Vista Operating System.

Wed, 15 Jul 2009 02:01:11 +0000

Thank you so much for posting. I was pulling my hair out trying to upload and share our videos of our 8-month old son, and now I finally can!

Tue, 28 Jul 2009 19:13:55 +0000

My computer and my laptop both cannot find the driver software that should be found automtically when i plug in via USB cable my handycam. Any suggestions?

Wed, 29 Jul 2009 14:26:03 +0000

Wow! This solution to connecting my handycam to a laptop running Vista worked perfectly. And I was afraid I would have had to buy a new camera... MANY THANKS.

Wed, 19 Aug 2009 17:43:26 +0000

Hooray my Problems with Sony Handycam DCR-HC42E Mini DV Digital Camcorder has been solve, with old version Attached File: flashplayer7_winax.exe (550 KB). but i would like to ask one thing why it stop working when i update with new version adobe flash player 9




Wed, 26 Aug 2009 20:04:06 +0000

Im running Windows 7 64bit and made a virtual pc with XP and from there got the video out through usb(with the right settings in cam menu and driver etc).. but the quality was very bad.

Wed, 02 Sep 2009 22:14:22 +0000

If you want quality don't bother with USB, which uses high compression codec and low-resolution. For quality, you'll need to transfer DV over Firewire.

Chieh Cheng
Thu, 03 Sep 2009 06:01:39 +0000

I have a sony handycam DCR-TRV350. My PC is set up with VISTA prem. I load the Image mixer and it with not dowmload the installation for the handycam. I have tried some of the suggestions above but non have worked. Anymore suggestions?

Sun, 13 Sep 2009 14:12:06 +0000

i feel dumb, i accidentally clicked the "dont show me this message again for this device". is there any way to get the found new hardware window back?

Sun, 13 Sep 2009 14:29:44 +0000

Delete the failed driver from "Device Master" (with the camcorder connected and turned on. Then unplug the camcorder and plug it back in. You will be able to install the driver again.

Chieh Cheng
Mon, 14 Sep 2009 02:56:11 +0000

I recently had a similar problem trying to use my Sony DCR HC96 as a webcam with Vista Ultimate 64 bit. I wonder how many posters realize that "all Vistas are NOT created EQUAL"? To say that I use Vista and you use Vista means nothing. My Vista Ultimate 64 bit is not compatible with a lot of devices. Your version of Vista may work fine.

SONY tells me I MUST use firewire (which I'm expecting from Amazon any day now). Even buying firewire you have to be careful. There is 4 pin, 6 pin and 9 pin, so, before you go out and buy a firewire cable, make sure you know what you need AT BOTH ENDS! My Handycam requires a 4 pin while my computer needs 6 pin. FORTUNATELY, the three look very different. Just Google "firewire" and you will see what I mean. Oh yes, I almost forgot...both sides IN MY CASE must be male. So, when you buy a firewire, you have to know how many pins each side needs and the gender.

They also sell adaptors to change a plug from one number of pins to another. I happen to own a 2 pin Male/2 pin Male cable for which they sell a 4 pin Female/6 pin Male adapter.

You DO need SONY's "Picture Motion Browser" software as well. Their site has the current version (4.2.10). Telephone support with SONY (now don't get a heart attack) was actually GOOD. The woman actually knew what she was talking about. All this transpired just late last week.

I'm anxious to see if it all will work once I get the firewire I need.

P.S. Search the web for good deals on the firewire you need. Also, getting back to Ultimate 64 bit headaches, you will sometimes need to use Internet Explorer 32 bit (which comes with Vista Ultimate 64 bit along with IE 64 bit) to play videos from some sites.

Mon, 14 Sep 2009 20:37:28 +0000

Thank you so much. This was extremely helpfull.

Thu, 17 Sep 2009 09:52:06 +0000

Please Help me! anybody somebody
Dear Chieh Cheng, thank you very much for your computer-video comcorer class that you just gave me, I know that you put many hour of your time and work just for the passion to help others, GOD BLESS you for your good heart.
I did follow all your instructions and everything tolk place on the way you were explaning unfortunately I am the lucky one that I have a computer or comcorere that still not working my computer skill are not so helpful either could you please help me out to make it work?
I do have a Compaq Presario f700 with Vista windows.

I am on the last step where I instructed the computer to installed the program any way. All your instruction work well so far but I do not know what I did wrong because is not working could you please help me?

1- I do know how to find the sony digital video on my records I guess my computer brand does not have a title divece manager but I found the "Sound, video and game controllers".my control panel and I do not know what is next since I can not find the sony digital video.
2- Under my computer I see the sony usb and when I click I seen These windows and when I click the is sending me to a Microsoft website.

Windows has the following information about this file type. This page will help you find software needed to open your file.

File Type: Unknown
Description: Windows does not recognize this file type.

You may search the following Web site for related software and information:
� Search the web

Have questions? See these Frequently Asked Questions.

3- Also when I turning the camara I going to play edit and it show USB select
Square 1 memory stick
Square 2 stream
Square 3 PctBridge Print not a highlight o option on this time
Square 4 Burn VCD

I am clicking on Burn VCD and this is the message that come up
Burn VCD
Check the connected device


Thu, 01 Oct 2009 23:10:44 +0000

You haven't said what you really wanted to do. Did you want to stream video to your computer? That's option 2. Do you want to move/copy photos and video from the Memory Stick? That's option 4.

Here is how to get to Device Manager (from "Open Device Manger"):

"You must be logged on as an administrator to perform these steps.

"Using Device Manager, you can view the device drivers installed on your computer, update drivers for your devices, check to see if hardware is working properly, and modify hardware settings.

"Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌ Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation."

Chieh Cheng
Fri, 02 Oct 2009 01:00:09 +0000

very thaks!!!!i repaired my compyuter...its cool!!!

Sun, 18 Oct 2009 13:01:01 +0000

I got all the way to the found new hardware step then after that noting Im running windows vista Home Premium 64bit any one els use this OS and has got this to work?

Sun, 18 Oct 2009 21:28:29 +0000

Chieh Cheng (or somebody else) please help me!!
I have a handycam DCR-TRV250 and a desktop running Windows Vista 32 bits.

I installed everything as indicated on this link by sony: . . .

After the installation:
I can see the handycam DCR-TRV250 on the device manager.
Using USB cable the Windows Movie Maker can not detect it.
Using USB cable the Cyberlink Power Director V6 detect it and it can picture great, but I can't get sound.

I also tried with a TV tuner using the A/V RCA cable, same issue, I can get the video but not the audio.

And I am not able to use the Sony software even when I did all the installation as indicated for Windows Vista.
Thanks for your help.
It would be really appreciatted!

Wed, 21 Oct 2009 09:57:08 +0000

Uninstall from control panel does not work for this. USB streaming is not supported for model DCR-DVD505. Too late, this program is already on my machine. Would like to get rid of it. Thanks.

Uday Kari
Sun, 01 Nov 2009 07:49:26 +0000

My advice is to NOT do what this article says, even though it may work. Work patiently with supports of manufacturers of your handycam, your PC/laptop or even the OS vendor (e.g. Microsoft) to carefully figure out why the system is not behaving normally to recognize the camera. In my case, the problem was apparently the automatic upgrade to Windows Vista Service Pack 2 (SP2), (specifically, the Before, the upgrade camera connection worked fine, after the upgrade camera was not to be seen. For some yet TBD reason, this SP2 upgrade seems to block the auto-install of the required Sony DDX-C1002 USB device driver needed to recognize the camera as a DVD under My Computer. Unless this recognition happens, nothing, including the the program mentioned in the article is going to help you. My solution, hopefully temporary, is to simply uninstall Service Pack 2 (SP2), slurp all camera content and re-apply SP2. This takes about 20 minutes each to uninstall and install SP2 back. As soon as I reverted to SP1, the camera was recognized just fine. I have brought this to attention of Microsoft and hopefully, SP3 of Vista will not have this problem. As mentioned in on . . . "the drivers needed to connect most Sony� cameras and camcorders to a computer are already included in the Windows Vista and Windows XP operating systems...With these drivers, you should be able to connect and transfer files to a computer". Therefore, although in most cases the manufacturer (Sony) is responsible for drivers, I believe that in this unique case it is Microsoft's responsibility to fix something that Microsoft broke (in going from SP1 to SP2).

Uday Kari
Mon, 02 Nov 2009 01:56:30 +0000

YES I am having the same prob 2, please I need this thing to work, I've had it for like 3 years and now decided to use it, I know silly, please if you get any info, please let me know.

Thu, 12 Nov 2009 06:45:08 +0000

Unable to install usbdrvn file. Made several attempts to download, but stops at 192Kb and when I try to install, get an error message about "unexpected EOF". Perhaps driver file available for download is corrupted/damaged?

Sun, 22 Nov 2009 17:04:35 +0000

Hello... the instructions to use the USB port to stream video from Sony Handycam (DCR HC20) into the ULead DVD Movie Factory for my Toshiba laptop appeared to work better than my attempt using Windows Movie Maker... WMM says it does not detect the camera. Anyways, the problem I'm still hving with the ULead Movie Factory is that I'm able to stream the video, but no sound is coming through. i can hear the sound coming off my camera, but nothing gets streamed onto my computer. Anyone might know a solution?

Thu, 26 Nov 2009 17:44:08 +0000

Please please help me..For God sake i am deadyly tired now as till yet not able to activate my handy cam with my laptop....The story is that.. i have compaq 610 having installed with windows vista home premium 32-bit operating system.I have sony handycam model no.DCR-HC26 without any CD/software.I will really really grateful if someone let me know step by step to solve this problem please.............

Pleaseeee helppppppppppp

Mohsin Malik
Fri, 11 Dec 2009 21:07:58 +0000

Thanks a lot. This freakin cam and my computer has cost me days of looking for drivers, and you had the sollution up front. Keep on the great work guys

Sun, 20 Dec 2009 19:57:25 +0000

Please help! I am really stuck. I have Windows Vista and am trying to transfer from Sony Handycam DCR-TRV22E using USB. I have tried downloading the links above with no success. I am desperate - please help!

Thu, 14 Jan 2010 14:47:36 +0000

Thank you this was a big help I spend 2 hours fallowing you but really help mi alot

Wed, 20 Jan 2010 05:00:57 +0000

hello to all.
i have the following problem. i have sony dcr-hc36 handycam. recently i have bought a new laptop on which is running windows vista premium 32bit. the windows cant recognize the device even if i try to make the recommended software installation. i have also tried the picture motion browser but this also doesnt work.

Wed, 20 Jan 2010 21:29:45 +0000


I own a Sony DCR-HC42 Handycam. I, too ended up having to get ahold of the 'SPU_Installer0907b.exe' update installer for any/all of the Vista, Windoze 7 installs that I work with. However, the original disk that came with the Handycam, is in storage, and so too, would have been my access to the CD Part Number that rested with it. In the mean time they pissed me off enough. So, hear it is:

CD Part Number: 2-515-350-01

You'll need a 'CD Part Number', in order to download the Vista/Windoze7 update installer: 'SPU_Installer0907b.exe'

Good Luck

Fri, 22 Jan 2010 18:25:50 +0000

Dear odoncaoa
I have done this, put when I have instulaed the softwear; they ask to use the CD- not the number- but the CD itself! Can u please help?

Tue, 09 Feb 2010 10:32:11 +0000

thank you so much for this thread! worked like a charm

Thu, 11 Feb 2010 11:23:33 +0000

Thanks for the help. After I restarted my computer, vista did not find the new hardware. Is there a way I can manually open it? What is it called? Thanks

Fri, 19 Mar 2010 17:43:28 +0000

A tip for guys who experience garbled/distorted sound with a lot of noise, disable your pc or laptop microphone and lower system sounds (windows 7, lower right sound icon). A good video capture program is winavi.

Leslie Ang
Mon, 29 Mar 2010 20:02:09 +0000

Everything worked great for me! Thanks!!!

Wed, 31 Mar 2010 04:19:27 +0000

Hi, i've came to the part were it sais: "Windows can't verify the publish of this driver software".
and I pressed wrong, I pressed don't install. Now I can get the thing to pop up again so that I can press ignore / continue anyway.
Please help me

Sat, 10 Apr 2010 12:26:22 +0000

Try starting from step 1 of the instructions and see if it pops up again.

Chieh Cheng
Sun, 11 Apr 2010 02:52:13 +0000

Thank you SOOOOOO MUCH for this manual, you fixed all my problems in two minutes after three hours struggle :)

Mon, 12 Apr 2010 13:20:16 +0000

ok I figured out the usb driver problem, just can't get pixela to work,(cd that came with camera) and I think my cam is to old to work with vista tryed to run the program through window help, having it run in xp mode, then with no luck and after uninstalling trying to install yet again in 2000 mode, still no luck, so ...... my cam is Handycam Vision CCD-TRV608 video Hi8, i do have the ubs connector, so I guess my question is, what other type of programs are out there that can be used with windows vista?

Thank you, I'm so glad you've been able to help out other people, don't know if my can is too old or what, it seemed to work just fine on my last computers

Roy Shambaugh
Sun, 18 Apr 2010 01:35:33 +0000

UPDATE: don't know if this means anything but my msn, or windows live messenger does see my cam, and can be used as a web cam for a lil while untill the default of the camera kicks on and see's it not recording, and shuts off, but hey.... a little good news

Roy Shambaugh
Sun, 18 Apr 2010 01:44:59 +0000

Do you have a tape in the camcorder? If you have a tape it shut off after a while to prevent wearing out the tape. If you remove the tape or use memory card mode (if your camcorder support memory card), it should stay on.

Chieh Cheng
Sun, 18 Apr 2010 06:49:41 +0000

well I'm about to lose my mind. Please help !
I have Sony DCR-HC21 Handycam. I followed the instructions and everything went perfectly well. I did figure out how to turn on the USB streaming on my camera as well. The problem is; I plug in the USB cord and click on "Locate and install driver software (recommended" at the "found new hardware" window. This is the moment where instead of the next step I get a different message! "Windows couldn't find driver software for your device" with 2 options at the bottom.
"Check for a solution" (when selected it find no solution)
"Browse my computer for driver software(advanced)" I tried this many many times. I've tried different folders, etc..nothing works! Instead I get a windows compatibility problem message and it says "Address a problem with Sony Handycam DCR-30" I realize that this must be the driver software problem so I've done the entire steps from 0 and only to end up in the same situation again. Any advice at all? I have a sony vaio laptop with windows vista Home premium 64-bit operating system, service pack 1. which doesn't have the opening for the firewire notebook card ieee1394 like my old laptop did. and I do not have the original installation cd that came with the handycam. Seems to me the best choice for me to do is to go and buy a new recorder that uses a card that fits into the openings I have in my laptop ! AAAAH@!!!!!!!
please help..

Mon, 03 May 2010 01:54:34 +0000

The Sony handycam is not recognised on windows 7 either, microsoft are a comple bunch of twats and Bill Gates can go rot in hell for peddling operating systems that are far inferior to previous versions, time to give the Mac a try and stuff microsoft and their bugged up rip off software.

Sun, 16 May 2010 16:23:33 +0000

Your spot on!! Sony DCR-TRV250 does not work with Windows 7 & USB cable but it works beautifully with a firewire cable. $22 from Radio Shack and Corel VideoStudio Pro trial version and it works!!! Thank you.

Ken Davis
Sun, 23 May 2010 21:34:24 +0000

hey, download the program from here . . .


Mon, 31 May 2010 15:24:24 +0000

I am really sick of this USB word now. I have DCR-PC108E sony handycam. Initially when I bought this camara I had windows xp to operate, now I have vista to oerate with, on this system the USB streaming was not possible. I found this page and accordingly I downloaded some programme. Still after doing all this there is a message which says your i-cable not working, that means the usb cable which i used earlier would not work? please help me out.

Dhananjaya Agrawal
Thu, 15 Jul 2010 06:32:56 +0000

I have Sony DCR-HC22E DV camcorder and a laptop equipped with Windows Vista Os32bit. I followed your instructions step by step exactly. All the installation steps seem to work the way you discribed.However, after rebooting and connecting HC22E to the pc via USB (USB on the camcorder is ON) in Device Manager I can see in the tree "Other Devices" created and my comcorder is there as "Uknown device". True, it placed "USB audio device" in "Sound, video and game controllers" but thre is nothing in the "Imaging Devices" saying: "Sony Imaging Device" as it should be. When I try to update the driver clicking on it, it simply sais: "cannot find the file, error 28" So what do you thing is wrong??? Please help, as Sony buffins did not come up with any sensible suggestion. I re-installed this driver many times, always the same outcome.

[email protected]
Tue, 28 Sep 2010 23:13:20 +0000

If you have followed the steps but somehow the device is not properly registered in the Device Manager:

In the Device Manager, you will find it under 'Other Devices' as 'Unknown Device.' It has an exclamation point beside it.

Double-Click the 'Unknown Device' and on the General tab, click the 'Reinstall Driver.'

Select the 'Browse my Computer for Driver Software' option.

Select the 'Let me Pick from a List of Device Drivers on My Computer' option.

Check the 'Show Compatible Hardware' box.

Click on 'Sony Digital Imaging Video' and make sure it is highlighted. You will see a notice below that says 'This driver is not digitally signed.'

Click on 'Have Disk...'

Click on 'Browse...' and make sure you go to C:\Drivers\SonyUSB where you will find a set of .inf files.

Select the file 'sonyhcusb2k.inf' and click 'Open.'

Click 'OK' and then your driver will be authenticated.

Click 'Next' and then your driver will install.

There will be a notice that says your device was successfully installed and then you can check on the Device Manager and you'll see the handycam under Imaging Devices as 'Sony Digital Imaging Video' and under the Sound devices as 'USB Audio.' I use Cyberlink PowerDirector and Ulead as movie editors and they should be able to detect it.

Hope this helps. :)

Wed, 17 Nov 2010 23:37:45 +0000

Sorry, I'm having trouble following the thread, so apologise if this has already been answered. I have a Sony DCR-TRV22E handycam and a new computer with Windows Vista. My sister lost the usb cable and CD years ago and i recently purchased a new cable to put the vidoe onto my computer. Alas, it (device manager) does not even recognise there is a device in the USB port. Is there a driver that can connect the handycam to Vista via the usb? I read above that a firewire cable is the best option. Could someone please tell me what type I would need and even if i have a plug on the handycam that supports this? Sorry - not too tech savvy here...appreciate any help. Have some wonderful memories on tape and I would like to be able to put them together for the kids.
Thanks again,

Thu, 25 Nov 2010 01:19:12 +0000

hi i have a handycam sony dvd 1.5 and can not install the drivers can you help me please i have vista

g keane
Tue, 21 Dec 2010 00:15:24 +0000

Driver has compatability issues with Vista.

V Doss
Thu, 30 Dec 2010 19:30:39 +0000

VTR: Sony DCR-TRV250
Computer: Acer 1301-1312 with Windows 7 OS
Status and Problem:

Followed instructions except started with the Sony Streaming Driver
that was on my original install disk

Successfully got to the completion of the Setup Wizard and clicked
"Finish" and restarted the computer.

Checked to be sure that Streaming on the VTR is turnd on.

Plugged in the USB cable and got the following result message:

USB Composite Device - Ready to use
Unidentified Device - No Driver Found
USB Audio Device - Ready to use

Anyone have an idea of where I am "off the track?"


Fri, 31 Dec 2010 18:50:59 +0000

Thank-you, worked great for my vista and sony handycam.

Bill Gertis
Wed, 06 Apr 2011 01:57:52 +0000


Sun, 26 Jun 2011 09:12:25 +0000

And how can I do the same thing but with Windows 7 ??

Sun, 03 Jul 2011 23:46:38 +0000

It should be similar with Windows 7, as Windows 7 is just a slightly newer version of Windows Vista.

Chieh Cheng
Mon, 04 Jul 2011 08:58:18 +0000

Can anyone point me in the right direction?
I have a DCR-HC96, with windows 7 as ive replaced laptops and realised the new one doesnt have an I-LINK (firewire) port to video stream. What do i need to get so i can get the footage off my tapes on to my laptop? I can USB stream to view the memory stick, just no video.

Mon, 25 Jul 2011 10:27:07 +0000

You'll need to find a way to get a firewire port onto your laptop, whether that's via an PCMCIA adapter, ExpressCard adapter, or something else.

Chieh Cheng
Mon, 25 Jul 2011 18:25:35 +0000

bro this ain't workin here in texas. We have no water. The well well has run dry. Our lives may depend on getting footage from the camera.m Thank you

Tommy Zirkle
Thu, 17 Nov 2011 20:32:21 +0000

Where are the instructions for this?
my cam corder is not being detected and i cant find the suitable drivers to install..

Mon, 19 May 2014 19:07:48 +0400

This works not on 64-bit systems, because the driver is for 32-bit systems.

And because Sony made no 64-bit drivers for those old cams, usb-streaming is not possible on 64-bit systems. You have to connect via Firewire... or use a 32-bit system.

Thank you very much anyway.

Tue, 15 Sep 2015 19:51:34 +0400

can i used this in windows 7 ?

Thu, 17 Mar 2016 17:39:06 +0300

And how can I do the same thing but with Windows 7 ??

Wed, 20 Apr 2016 21:58:43 +0400

Windows 7 is pretty much the same as Windows Vista underneath what you see... The method should be the same or very similar.

Thu, 21 Apr 2016 01:04:23 +0400

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