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Connecting Sony Handycam to Windows Vista Via USB

I TRIED TO ADD MY SONY HANDYCAM DCR-HC22 TO THE PC USING A USB CABLE BUT DOES NOT WORK AS I HAVE WINDOWS VISTA WHAT CAN I DOWNLOAD OR WHAT CAN I DO? THANKS

NAB
Tue, 19 Feb 2008 12:13:23 +0000

Hello! Im having the same issue, if anyone gives you any onfo on how to fix this issue please let me know! Thanks

Maria
Fri, 22 Feb 2008 05:47:12 +0000

As far as i figured out this is impossible. you can download video from sony camera only by FireWire cable. USB has only access to memory stick with pictures but not to videos.

dreamy_zombie
Sun, 24 Feb 2008 11:17:05 +0000

I DID THIS AND IT WORKS FINE. I WAS ABLE TO GET MY VIDEO ON MY LAPTOP WITH WINDOWS VISTA, IT EVEN LET ME GO THROUGH THE SOUND AND VIDEO SETUP. NOW WHEN I TRY TO OPEN THE PICTURE PACKAGE PROGRAM IT SAYS I NEED MACROMEDIA FLASH PLAYER.. WHICH I HAVE VERSION 9. SOMETHING OR OTHER. SO DO YOU HAVE ANY SUGGESTIONS ON WHY THIS MIGHT NOT BE WORKING AFTER ALL THIS? steph_brad@insightbb.com

STEPHANIE
Mon, 10 Mar 2008 03:55:04 +0000

OK I FI GURED IT OUT!!!! YAY SUCH AN EXCITING THING!!! YOU NEED AN OLD VERSION OF MACROMEDIA FLASH PLAYER 7 I FOUND IT ON THIS WEB SITE OldVersion

I HAVE ATTACHED THE FILE FOR YOU HERE.

Attached File: flashplayer7_winax.exe (550 KB)

STEPHANIE
Mon, 10 Mar 2008 04:03:20 +0000

I just want to say a big thanks for writing this article. I have a SONY DCR-TRV22E Handycam and have managed to load the drivers successfully and streaming works a treat.

I did however find one step missing and it might help other users. When doing the following step: "Run this program in compatibility mode for:". Next, select "Windows XP (Service Pack 2)". If that user as well as other do not then it will not install correctly. I have attached screen shots to explain a little better. But you have run the program with administrative rights.

Thnaks again.

Attached File: SonyUSB.docx (48 KB)

diggby
Tue, 20 May 2008 19:25:21 +0000

Just want to say thanks for the super-useful article. A real lifesaver for me.

Dave
Sun, 01 Jun 2008 00:53:22 +0000

Thankyou 4 this ive managed to get my handycam on my visa laptop
but my image mixer disc wont work and i cant get any video straeming up so confused ive sat hear for hours trying to work it out. When plug my cam in it says ready for use but how do i get any video on screen. is there any downloads should autoplay come up? got a baby due anytime would love to make dvds for family
please help

ellie
Sat, 14 Jun 2008 16:20:13 +0000

I followed the instructions step by step, all worked as described, I even got an alert on the bottom right when I connected the camcorder that the drivers were installed and are okay (I don't remember the exact wording, but something to that effect). But it still doesn't work. I cannot see it in the device manager nor can Movie Maker detect it. When I disconnect and reconnect the USB there are no messages as if it's completely unrecognized.

What else can I try?

Woody
Sun, 15 Jun 2008 23:52:19 +0000

I Istall Everything too and it said that everything was fine i can see it in the device manager but windows movie maker cant detected!!! what else am i supposed to do? anyone knows?

sicka
Thu, 19 Jun 2008 22:28:36 +0000

I installed everything, all good. Windows Movie Maker can't detect. Roxio Creator can picture great, but I can't get sound can anyone help!!!!

Jono
Sat, 28 Jun 2008 04:59:04 +0000

Thanks very much for the driver installation procedure that is so detailed. The key issue not only the installation of the driver, but also the menu option for USB Streaming!

Bill
Wed, 02 Jul 2008 13:33:13 +0000

how do YOU ATTACK THE USB CORD TO THE FREAKIN' CAMERA?!

moo
Sat, 26 Jul 2008 06:00:45 +0000

Doesn't your camcorder have an USB port? Just plug the USB cable into it.

Chieh Cheng
Sat, 26 Jul 2008 10:18:29 +0000

got the same problem with HC38 installed driver, said all was fine, but not detected in movie maker. suggestions??

tennisblume
Thu, 31 Jul 2008 02:24:17 +0000

Worked through these steps fine, but when I rebooted and plugged in the camcorder, during the 'Found new hardware' stage I get the message "Windows found driver software for your device but encountered an error while attempting to install it. Sony Digital Imaging Video. The system cannot find the file specified"
Anyone got any ideas?

Kate
Wed, 06 Aug 2008 09:46:35 +0000

I was told it is impossible to upload video onto a Vista PC (not laptop) using any Sony HandyCams. Is this true??? I have a wedding video I need to edit.

Viv
Fri, 15 Aug 2008 20:27:43 +0000

Big thanks you have changing my life, lol

I joke, realy big thank's for this drive.

;)

malpolix
Thu, 18 Sep 2008 14:28:04 +0000

Just thought I should add this thread.
After ages of unsucessfully trying to configure my Sony Handycam HC24E with Windows Vista I have finally sorted it!
Following this step by step it worked a treat. I'm very happy with the clear advice you have given.
Thanks again Nick

Nick
Fri, 03 Oct 2008 20:30:32 +0000

Nothing works...I tried EVERYTHING!!!!!!!

Nichole
Sun, 05 Oct 2008 18:41:24 +0000

Please HELP!! I HAVE A PROJECT DUE IN 2 DAYS!!!!!!!

Nichole
Sun, 05 Oct 2008 22:54:13 +0000

Hi guys, I have tried changing the compatibility mode to windows xp serv pack 2. That is fine i can manage that. However when i run the install. A window "Program Compatability service" appears. Is there any way to avoid this, turn it off etc.

ST33VO
Wed, 08 Oct 2008 04:28:42 +0000

OBVIOUSLY NONE OF THIS JUNK WORKS!!!!!!!!!! I need help....Do i have to buy a new camera ???????

Nichole
Thu, 09 Oct 2008 22:20:39 +0000

I only have two words for whomever posted this.

THANK YOU.

You are the most awesomest thing since the Breadman Breadmachine!!!!

I am already making movies with my Handycam on my $#%@!! Vista laptop.
I totally worship you, whoemever you are!!!!

Evita
Sat, 11 Oct 2008 11:54:59 +0000

kurt
Mon, 13 Oct 2008 02:28:20 +0000

I Istall Everything too and it said that everything was fine i can see it in the device manager but windows movie maker cant detected!!! what else am i supposed to do? anyone knows?

vimal
Fri, 24 Oct 2008 18:08:40 +0000

That is because the Windows Movie Maker that comes bundled with Windows Vista only works with DV devices. It doesn't work with USB devices.

You either have to downgrade your Windows Movie Maker to an older version that supports USB devices or you have to get another video capturing software that works with USB devices.

Another solution is to avoid using USB for video altogether. Use the Firewire port and transfer the higher-quality DV format.

Chieh Cheng
Fri, 24 Oct 2008 18:19:42 +0000

Chieh, (or is it Cheng?)

Anyway..... my new computer doesn't have a Firewire port, only USB, and the Movie Maker 2.1 I just downloaded doesn't work with Vista.

Is there anything you suggest to use my Sony DV Handycam again?

Judge
Mon, 27 Oct 2008 01:21:19 +0000

Thank you soo much! your tutorial was very easy to understnad and follow...thanks!

olivia august
Wed, 31 Dec 2008 23:25:27 +0000

My model is DCRTRV265E. I've followed all the instructions and the USB driver is installed successfully. I also put on the USB stream in my camera. But after connecting the vista os still not recognises the USB port. Although in the device managerI can found the driver.'found new ...' not coming after connecting the camera with pc through USB cable. Pl. suggest.

ranjan
Sat, 03 Jan 2009 17:29:40 +0000

I used your step by step procedure and loaded up my handycam correctly, but I cant figure out how to get the videos off of the handycam, movie maker will not let me do you have any advice?

Davis
Sun, 11 Jan 2009 21:07:28 +0000

So tried this, not working. I have Vista Ultimate 64, does this support 64 bit? Anyway... it recognized the microphone as a usb mic, and I can record audio and stuff, but not video (still unknown device). Anyway I can start over from scratch? Now whenever I plug it in it doesn't recognize it as one device, but 2. When I manually select the SonyUSB folder it says there are none found for my device. Any way of manually tweaking the .inf files?

Josh
Wed, 14 Jan 2009 21:12:08 +0000

From the "transfer the data from DCR-HC23E sony handycam to pc" TrackBack below, I learned that the "Picture Package" does not work on Vista. Sony recommends that you use "Picture Motion Browser" instead, which you can download from here: For Users of "Picture Package": "PMB(Picture Motion Browser) Ver.2.0.13" Download

Chieh Cheng
Sun, 18 Jan 2009 22:17:42 +0000

It works, but I am unable to use my DCR-TRV285E in Windows Movie Maker. Since, It is working very nice with Cyberlink Power Producer, I just forget WMM, which record video of very low quality.

Thank you............. for your help.

Sidhu
Mon, 09 Feb 2009 14:04:37 +0000

i accidentally clicked do not show this message again-how do i access the camera to start using it?

Bob
Wed, 18 Feb 2009 03:54:08 +0000

I have an sony DCR-HC21 and a notebook Sony Vaio with USB and iLink (fireware). The USB conection works with video but not with audio, and the iLink conection is impossible does not recognize the Camera. Please anybody with ideas is needed.
Thank you to all

oskari
Thu, 05 Mar 2009 02:02:57 +0000

This does not work for the sony dcr-sr47 I have followed the steps but does not work

wayne
Thu, 05 Mar 2009 04:46:15 +0000

I have a sony handycam DCR-HC37E and a sony vaio notebook with windows vista home premium. i can't get the videos imported whether its through windows movie maker or the picture motion browser. It doesnt even recognise the camera! I have tried using the firewire(i.Link/IEEE1394) and USB cable both but it doesnt work.
Please help!!!
Thanks!

Meno
Sun, 22 Mar 2009 20:55:59 +0000

DCR-IP55E
Windows XP Services pack 2
1 after I install the driver, the PC may connects to Memory Stick.
2 The PC connects the handycam and recognizes the memory stick as a E drive.
3 The Pop out windows asked me to choose the connected applications like
thePisca,viewfax etc. But not the referred like MovieMaker.
4 Tried many times and failed to online with the popular video online application.
5 Of course, it may work with those Sony provided like the Imagemixer 1.0
6 SONY sucks, the machine makes life difficult.
I don't think I may consider another Sony products. All the news releases
claimed it may work as a Cam for Videoconferencing etc and it turns out to lies,
misleading. There are fantastic features in this handycam but some basic features are
missing. Interfered images of the video were produced when I transferred the format from MV to Mpeg.IP55E is a poor product.

threesics
Sun, 03 May 2009 17:21:59 +0000

I finally settled all the problem and connects as a Webcam.

There are procedures:
1 For the Camera,remember to enable USB streaming. My Camera is:
Fn->Menu->USB streaming

2 For my Camcorder,there are 4 buttons.
A On/Off
B Memory Mode
C Network Mode
D VCR Mode
Change it to Memory Stick Mode, otherwise, the PC may recognize
the HandCam as the Memory storage ONLY. The Memory Stick
mode is actually the View Mode. If it does not work, try to move out
the VCR(MINI DV Tape)and the memory stick.

For other details, pls visit:
E-supports from Sony,with updated drivers,instructions and procedures.
http://esupport.sony.com/US/perl/swu-list.pl?mdl=DCRIP55&Sel . . .
Another forum,
http://www.sudhian.com/index.php?/forums/viewthread/93328/
A good blog
http://www.ideasunleashed.org/ishmael/2008/02/sony-handycam- . . .

threesics
Mon, 04 May 2009 09:32:44 +0000

what if i'm using dcr-hc38e? what should i do to copy it to my laptop?

ariela
Wed, 06 May 2009 08:14:34 +0000

I want to thank the individual or individuals who put this together i was getting ready to throw a brand new handy cam out the the window. I was having all the hemorrhoid pains the others were having and after digging around on the net bam you guys to the rescue. Again thanks and keep up the good work.

Dennis

Dennis
Fri, 08 May 2009 17:56:10 +0000

I have ran the setup and it installs correctly. After restarting the computer and plugging in my camera, I get the "new hardware found" pop-up. When I click "locate and install drivers" it fails to locate the correct driver and when I click for windows to try to find what is wrong, I get the same not compatible message I got before I went through any of this. The camera I have is a dcr-hc36. Maybe this driver does not work for that camera? Any info is very much appreciated. Thanks.

josh
Thu, 18 Jun 2009 04:17:05 +0000

I have made it all the way through installation and can see 'Sony Digital Imaging Video' under Imaging devices in the Device Manager. I have USB streaming on inside the Camcorder (DCR-HC26).
I can not figure out how to actually get the image to appear on the computer - Movie Maker does not recognize that I have a camcorder attached and My Computer shows nothing attached (like it would for an external dvd etc).
Suggestions? Thanks for any help!

Doug
Thu, 25 Jun 2009 23:28:48 +0000

Doug, that means it's working. Now you just need to get a video capturing program that works with it. Windows Movie Maker that comes with Vista can't do it, because it can only capture from Firewire devices. You can downgrade it to an older version on Microsoft's web site, which would work with USB devices. Or you can try the software that comes with your Sony Handycam.

Chieh Cheng
Thu, 25 Jun 2009 23:36:18 +0000

Hello.i have a sony dcr hc 24e, and my problem is when i clicking on usb driver.exe I got mesage : USB Driver cannot installed in the current version of Windows...my windows is 64 bit,but I don`t find usb driver 64 bit.exe...
can anything help for my.sorry for english

Attached File: untitled.bmp (5 MB)

Laimis
Thu, 09 Jul 2009 17:40:03 +0000

It's obvious you haven't read the article that this thread is associated with.

Mel
Fri, 10 Jul 2009 03:43:52 +0000

The USB streaming of this Camcorder is not supported by Windows Vista Operating System.

Anees
Wed, 15 Jul 2009 02:01:11 +0000

Thank you so much for posting. I was pulling my hair out trying to upload and share our videos of our 8-month old son, and now I finally can!

Julie
Tue, 28 Jul 2009 19:13:55 +0000

My computer and my laptop both cannot find the driver software that should be found automtically when i plug in via USB cable my handycam. Any suggestions?

lisa
Wed, 29 Jul 2009 14:26:03 +0000

Wow! This solution to connecting my handycam to a laptop running Vista worked perfectly. And I was afraid I would have had to buy a new camera... MANY THANKS.

chrcstll
Wed, 19 Aug 2009 17:43:26 +0000

Hooray my Problems with Sony Handycam DCR-HC42E Mini DV Digital Camcorder has been solve, with old version Attached File: flashplayer7_winax.exe (550 KB). but i would like to ask one thing why it stop working when i update with new version adobe flash player 9

THANK'S A LOT FOR THIS SITE

MAHINDRA PATKAR

INDIA

mahindra
Wed, 26 Aug 2009 20:04:06 +0000

Im running Windows 7 64bit and made a virtual pc with XP and from there got the video out through usb(with the right settings in cam menu and driver etc).. but the quality was very bad.

Minuz
Wed, 02 Sep 2009 22:14:22 +0000

If you want quality don't bother with USB, which uses high compression codec and low-resolution. For quality, you'll need to transfer DV over Firewire.

Chieh Cheng
Thu, 03 Sep 2009 06:01:39 +0000

I have a sony handycam DCR-TRV350. My PC is set up with VISTA prem. I load the Image mixer and it with not dowmload the installation for the handycam. I have tried some of the suggestions above but non have worked. Anymore suggestions?

mic
Sun, 13 Sep 2009 14:12:06 +0000

i feel dumb, i accidentally clicked the "dont show me this message again for this device". is there any way to get the found new hardware window back?

stupid
Sun, 13 Sep 2009 14:29:44 +0000

Delete the failed driver from "Device Master" (with the camcorder connected and turned on. Then unplug the camcorder and plug it back in. You will be able to install the driver again.

Chieh Cheng
Mon, 14 Sep 2009 02:56:11 +0000

I recently had a similar problem trying to use my Sony DCR HC96 as a webcam with Vista Ultimate 64 bit. I wonder how many posters realize that "all Vistas are NOT created EQUAL"? To say that I use Vista and you use Vista means nothing. My Vista Ultimate 64 bit is not compatible with a lot of devices. Your version of Vista may work fine.

SONY tells me I MUST use firewire (which I'm expecting from Amazon any day now). Even buying firewire you have to be careful. There is 4 pin, 6 pin and 9 pin, so, before you go out and buy a firewire cable, make sure you know what you need AT BOTH ENDS! My Handycam requires a 4 pin while my computer needs 6 pin. FORTUNATELY, the three look very different. Just Google "firewire" and you will see what I mean. Oh yes, I almost forgot...both sides IN MY CASE must be male. So, when you buy a firewire, you have to know how many pins each side needs and the gender.

They also sell adaptors to change a plug from one number of pins to another. I happen to own a 2 pin Male/2 pin Male cable for which they sell a 4 pin Female/6 pin Male adapter.

You DO need SONY's "Picture Motion Browser" software as well. Their site has the current version (4.2.10). Telephone support with SONY (now don't get a heart attack) was actually GOOD. The woman actually knew what she was talking about. All this transpired just late last week.

I'm anxious to see if it all will work once I get the firewire I need.

P.S. Search the web for good deals on the firewire you need. Also, getting back to Ultimate 64 bit headaches, you will sometimes need to use Internet Explorer 32 bit (which comes with Vista Ultimate 64 bit along with IE 64 bit) to play videos from some sites.

Mike
Mon, 14 Sep 2009 20:37:28 +0000

Thank you so much. This was extremely helpfull.

Chantell
Thu, 17 Sep 2009 09:52:06 +0000

Please Help me! anybody somebody
Dear Chieh Cheng, thank you very much for your computer-video comcorer class that you just gave me, I know that you put many hour of your time and work just for the passion to help others, GOD BLESS you for your good heart.
I did follow all your instructions and everything tolk place on the way you were explaning unfortunately I am the lucky one that I have a computer or comcorere that still not working my computer skill are not so helpful either could you please help me out to make it work?
I do have a Compaq Presario f700 with Vista windows.

I am on the last step where I instructed the computer to installed the program any way. All your instruction work well so far but I do not know what I did wrong because is not working could you please help me?

1- I do know how to find the sony digital video on my records I guess my computer brand does not have a title divece manager but I found the "Sound, video and game controllers".my control panel and I do not know what is next since I can not find the sony digital video.
2- Under my computer I see the sony usb and when I click I seen These windows and when I click the is sending me to a Microsoft website.

Windows has the following information about this file type. This page will help you find software needed to open your file.

File Type: Unknown
Description: Windows does not recognize this file type.

You may search the following Web site for related software and information:
� Search the web

Have questions? See these Frequently Asked Questions.

3- Also when I turning the camara I going to play edit and it show USB select
Square 1 memory stick
Square 2 stream
Square 3 PctBridge Print not a highlight o option on this time
Square 4 Burn VCD

I am clicking on Burn VCD and this is the message that come up
Burn VCD
Error
Check the connected device

End

Al
Thu, 01 Oct 2009 23:10:44 +0000

You haven't said what you really wanted to do. Did you want to stream video to your computer? That's option 2. Do you want to move/copy photos and video from the Memory Stick? That's option 4.

Here is how to get to Device Manager (from "Open Device Manger"):

"You must be logged on as an administrator to perform these steps.
"Using Device Manager, you can view the device drivers installed on your computer, update drivers for your devices, check to see if hardware is working properly, and modify hardware settings.
"Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌ Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation."

Chieh Cheng
Fri, 02 Oct 2009 01:00:09 +0000

very thaks!!!!i repaired my compyuter...its cool!!!

gubinec
Sun, 18 Oct 2009 13:01:01 +0000

I got all the way to the found new hardware step then after that noting Im running windows vista Home Premium 64bit any one els use this OS and has got this to work?

Web
Sun, 18 Oct 2009 21:28:29 +0000

Chieh Cheng (or somebody else) please help me!!
I have a handycam DCR-TRV250 and a desktop running Windows Vista 32 bits.

I installed everything as indicated on this link by sony:
http://support.sony-europe.com/dime/tutorials/videotransfer/ . . .

After the installation:
I can see the handycam DCR-TRV250 on the device manager.
Using USB cable the Windows Movie Maker can not detect it.
Using USB cable the Cyberlink Power Director V6 detect it and it can picture great, but I can't get sound.

I also tried with a TV tuner using the A/V RCA cable, same issue, I can get the video but not the audio.

And I am not able to use the Sony software even when I did all the installation as indicated for Windows Vista.
Thanks for your help.
It would be really appreciatted!
Regards,

Liza
Wed, 21 Oct 2009 09:57:08 +0000

Uninstall from control panel does not work for this. USB streaming is not supported for model DCR-DVD505. Too late, this program is already on my machine. Would like to get rid of it. Thanks.

Uday Kari
Sun, 01 Nov 2009 07:49:26 +0000

My advice is to NOT do what this article says, even though it may work. Work patiently with supports of manufacturers of your handycam, your PC/laptop or even the OS vendor (e.g. Microsoft) to carefully figure out why the system is not behaving normally to recognize the camera. In my case, the problem was apparently the automatic upgrade to Windows Vista Service Pack 2 (SP2), (specifically, the http://support.microsoft.com/kb/948465). Before, the upgrade camera connection worked fine, after the upgrade camera was not to be seen. For some yet TBD reason, this SP2 upgrade seems to block the auto-install of the required Sony DDX-C1002 USB device driver needed to recognize the camera as a DVD under My Computer. Unless this recognition happens, nothing, including the the program mentioned in the article is going to help you. My solution, hopefully temporary, is to simply uninstall Service Pack 2 (SP2), slurp all camera content and re-apply SP2. This takes about 20 minutes each to uninstall and install SP2 back. As soon as I reverted to SP1, the camera was recognized just fine. I have brought this to attention of Microsoft and hopefully, SP3 of Vista will not have this problem. As mentioned in on http://esupport.sony.com/US/perl/swu-list.pl?mdl=DCRDVD505&S . . . "the drivers needed to connect most Sony� cameras and camcorders to a computer are already included in the Windows Vista and Windows XP operating systems...With these drivers, you should be able to connect and transfer files to a computer". Therefore, although in most cases the manufacturer (Sony) is responsible for drivers, I believe that in this unique case it is Microsoft's responsibility to fix something that Microsoft broke (in going from SP1 to SP2).

Uday Kari
Mon, 02 Nov 2009 01:56:30 +0000

YES I am having the same prob 2, please I need this thing to work, I've had it for like 3 years and now decided to use it, I know silly, please if you get any info, please let me know.

Kimmy
Thu, 12 Nov 2009 06:45:08 +0000

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Title: Where is USB Streaming on DCR-HC27E?
Weblog: Camera Hacker
Excerpt: ihave a sony handycam dcr-hc27e,with a usb conection to my computor ,and have followed your instructions ,except turn on streaming as there does not seem to have that function on the cam,so i tried to connect and just got (USB DEVICE NOT RECONiSED).have you any further advise thnks.frankie
Tracked: Mon, 29 Dec 2008 19:59:01 +0000

Title: transfer the data from DCR-HC23E sony handycam to pc
Weblog: Camera Hacker
Excerpt: If you are having problems because you have Vista instead of XP, and still have the CD-Rom that came with the camera(Picture Package), I was finally able to import from handycam to pc, following instructions and downloading from the following page: http://support.d-imaging.sony.co.jp/www/download/vi . . .
Tracked: Sun, 18 Jan 2009 22:15:29 +0000