If you've lost your black rubber roller and the tiny white retaining cap which generates a C:31:23 or similar error, here's the Sony replacement part number.
X39516801 - Arm Assembly, Pinch (O). It is actually the metal arm with the roller attached, but I just gently pulled the roller and cap off and inserted them inside my camera, just like the video show in other threads. I ordered it from PartStore.com for $40 including shipping. Sony Service were completely useless other than they finally sent a parts diagram (attached) after over an hour with them on the phone. The actual part in the diagram is Ref Number 766 (part number X-3950-359-1). X39516801 is listed as a replacement part for X-3950-359-1, just to keep things confusing!
Mon, 03 Aug 2009 21:09:23 +0000
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