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DSCs-40 has blank white screen

I have had this Sony Cybershot DSC- S40 since January 2006, havent had any problems with it what so ever. Last night I used it and took pictures of my new puppy, uploaded them to my computer through the card and everything was great. Today I went to turn it on and the screen was white, no pictures. I turned it off and back on, still white, I replaced the batteries, still white. I even tried turning it on without the memory stick inserted but still nothing. I can take pictures and upload them to the computer via the cable but I want to see the pictures after I take them. Because that is why I bought a camera with a BIG LCD screen. Does anyone have any thoughts? or Will sony fix this since it seems to be the same thing that happpened with the other cameras they recalled.

michelle
Tue, 12 Dec 2006 13:14:42 -0800

michelle, it sounds like your DSC-S40 is still under warranty. I suggest you get it fixed under warranty as soon as possible.

Chieh Cheng
Tue, 12 Dec 2006 14:08:40 -0800

What happened is the lcd ribbon has loosed up or came off altogether. Try this;turn camera on,squeeze case between your fingers,where sony logo is,if ribbon is just loose the lcd should come back on. If this doesn't work,take it to a local camera shop and have them fix it,it's a very simple fix.

2ndhandsony
Mon, 08 Jan 2007 11:02:37 -0800

We had the same problem with the white screen. I purchased the camera in June '06. I returned it under warranty and was told it was water damaged and would cost $359 to repair. I know that the camera did not have water damage. This was Sony's way of getting out of fixing it under warranty. I did not pay over $200 for the camera and the printer that came along with it. At this point I see that Sony warranties are not worth the paper they are written on.

Chandra
Sat, 24 Feb 2007 09:09:04 -0800

For the "white screen of death problem:"
sounds barbaric, but it worked for me and most/all of these users (be gentle at first):

Re: Sony DSC-S40 white LCD screen problem

may be temporary, but better than a trashed camera!

anjtaylor
Tue, 27 Mar 2007 16:11:54 -0800

I just saw this forum/link....I have a SONY Cybershot, Carl Zeiss Vario-Tessar, Optical Zoom 3X, Model No. DSC-S40. Gift from Hubby...only have had it 1 1/2 years. Screen started doing lots of static like lines across it - Picture view in screen was void of color, [difficult to view what you were shooting] however pictures still came out okay. Has been doing it for about past 3-4 months...now screen totally white. Anyone else had this problem with this model? Did they fix it for free? I have been instructed by Sony Customer Service, to call Sony Technical Service at 1-866-357-6230...however only open M-F from 7:30AM to 4:30PM Central Time...so I [Eastern Time Zone] got them when closed today [April 12/2007]. Thank you.

Mrs. C
Thu, 12 Apr 2007 14:44:55 -0700

You will not believe this...I happened on [the "Re: Sony DSC-S40 white LCD screen problem" link above] and found the following remedy that was shared by a Bob Allen of Allentown, Pennsylvania....ABSOLUTELY AWESOME!...MY CAMERA WORKS PERFECTLY AS LIKE NEW!!!

It fixed several other people's same model cameras too! Here's the remedy!

If you indeed have the white/blank LCD problem, save your money and try this first:
1. Hold camera firmly in left hand.
2. Smartly rap front of camera with knuckles of right hand on the "Cyber-shot" logo.

Think of the thousands of Shutter-Bugs this is going to help especially from otherwise paying for unnecessary repair bills.

Mrs. C
Thu, 12 Apr 2007 17:28:32 -0700

I was dubious, but I just gave it a sharp tap on the logo and the white screen was replaced with a working viewfinder. Does anyone know whether Sony has accepted responsibility for this problem? I'm waiting for my DSC-F717 to be returned; it is being fixed by Sony under a legal agreement following a class action lawsuit.

warren w
Mon, 23 Jul 2007 14:36:33 +0000

I too have the DSC-S40 Sony Cyber shot, no problem, till went to use at a recent wedding , and the white screen appeared. I replaced the batteries. Thought I needed a new memory stick. The screen was still white, tried resetting to factory settings, still white screen.
Searched Dog Pile.com till I found the suggestion to squeese the case where the Sony logo is, and it worked. No more white screen. Thank you so much. I still may purchase a new camera but, at least I know not to sweat over this one.
Thanks again.

[email protected]
Mon, 30 Jul 2007 01:21:32 +0000

The same thing happened to my Sony Cybershot. I turned it on one day and the LCD screen was white. I tried the above method:

1. Hold camera firmly in left hand.
2. Smartly rap front of camera with knuckles of right hand on the "Cyber-shot" logo.

It worked! My camera is back to normal. Thank you! :)

Mrs. P
Fri, 03 Aug 2007 04:39:09 +0000

Well, I'm thrilled. My camera is working now also. I thought we were going to have to purchase a new camera. Thanks for the suggestion.

sfuson
Mon, 06 Aug 2007 17:27:38 +0000

Hello from cameraland:

Just did what you recc. w/ my cybershot- it works ! Thank you for your thoughtfulness.

anonymous
Mon, 20 Aug 2007 21:20:02 +0000

Thanks! I thought this little camera was trashed! I got it for free (well, by doing some odd jobs for my baby sister around her house) because it didn't work anymore... I had to file the corroded power contacts to bring it back to life, but it worked.

And then the White Screen of Death appeared. I've got a Sony camcorder as well, and when an odd errorcode came up, the Net told me how to fix it (hit it!). I thought maybe there was something similar.

And there was! I found this page. I picked up the camera and squeezed it with my thumb under teh LCD panel where it says "SONY" and the case creaked and voila, my screen came back on! :) :)

Thanks a bundle! I advise everyone to try this if you've got the white screen problem.

Robin
Fri, 31 Aug 2007 17:33:02 +0000

yes this is problem of LCD's flex cable.you need to open the camera and to look on the back cover near the LCD window.there you can see two smal 'chops' -they are faceing the LCD's flex cable when the back cover is on its place.
so ,you must cut away thease two 'chops' because they make some 'pressure' on the flex cable whwn the back cover is on its place.
sory for my English ;)

doberman
Wed, 19 Sep 2007 07:00:25 +0000

FYI, i've also had some weird problems with the LCD screen of my Sony DCR-HC40 DV camera - colours fading and ghosting, and loss of screen brightness in general. following the advice here, i gave the front of the camera (where the ribbon would be) a couple of sharp taps, and the problem has (at least temporarily) gone away.

thanks!

daniel
Sat, 22 Sep 2007 19:45:16 +0000

The steps below work for my camera. Now I can start using my camera again.

Thanks :)

Mattz
Mon, 01 Oct 2007 09:50:27 +0000

this wwork perfectly thanks.

If you indeed have the white/blank LCD problem, save your money and try this first:
1. Hold camera firmly in left hand.
2. Smartly rap front of camera with knuckles of right hand on the "Cyber-shot" logo.

ttyyy
Thu, 11 Oct 2007 15:20:37 +0000

Works perfectly. TRY THIS BEFORE BUYING OR REPAIRING!!

Justin
Tue, 06 Nov 2007 03:50:31 +0000

Hi!
I have a sony camera and the screen is completely white. I can still take pictures so it is only the screen that is affected. I cannot view the pictures, but when I transfer on my pc, all the pictures are good. Does anyone know what may cause that problem? Thanks for replying to my e-mail id.

Katherine
Thu, 08 Nov 2007 18:05:48 +0000

The fix worked! I can't believe it was as easy as tapping on the logo... I was about to buy a new camera today, but decided to first check online for solutions... WAHOO! I feel like I have a new camera!

Robin A
Sat, 17 Nov 2007 14:31:41 +0000

Well i tired this on my Sony DSC W100, and it did not fix the problem.

Any advice

Zena
Tue, 20 Nov 2007 18:58:41 +0000

this was such an easy way to fix my camera's white screen i just bought a sony cybershot and i dint know what to do thanks

hold firmly and left hand
tap on cyber shot logo with nuckles

shakayla m
Fri, 14 Dec 2007 18:45:12 +0000

thank you so much...i hadnt used my camera for over a year i was going to trash it im glad i decided to keep it...i found this site did what you suggested and my camera is working again.... thanks again!!!

selene
Sat, 09 Feb 2008 00:55:34 +0000

THANK YOU!! The first tap fixed my Sony Cyber-shot.

-- AL

Appreciative user
Sun, 13 Apr 2008 13:05:59 +0000

C'est formidable. Qui aurait cr� que pour r�parer un �cran blanc de ce fichu appareil num�rique, il suffisait de frapper sur le signe Sony � l'avant... La premi�re fois que je r�pare un truc �lectronique en frappant dessus. Merci pour ce merveilleux conseil et chou � Sony pour cet appareil merdique !!

Val�rie
Mon, 14 Apr 2008 01:04:32 +0000

Hey!!!! Thanks a ton, the solution worked for me and its working fine :)

Gaurav Gupta
Sat, 17 May 2008 15:19:30 +0000

What a good solution, it works like magic, thanks for google and finding so a cheap way of fixing.

Thanks for the problem solving.

Yuri The Netherlands
Mon, 02 Jun 2008 18:48:07 +0000

I have a DSC-T10 with the same problem. I've smacked it a few times with no luck. Anybody know where's the magic point to hit with this model?

Andrew
Mon, 16 Jun 2008 02:39:54 +0000

Thanks for the easy fix. I squeezed on the left and right sides of the LCD screen with my thumbs, on the Sony logo didn't work, but magically the dreaded white screen disappeared and I can see what I'm taking a picture of now.

Joshua
Thu, 26 Jun 2008 00:32:47 +0000

Yay! Tapping the logo fixed my camera! THANKS!

Kat
Tue, 30 Sep 2008 05:22:27 +0000

Awesome. I'm glad you all posted this. Worked great!!!

BT
Tue, 30 Sep 2008 20:34:33 +0000

Wow! I'm amazed. Weird but it works.

Andrea
Thu, 06 Nov 2008 01:54:54 +0000

Thanks sooooo much! I had abandoned my camera and ended up buying a new one a year ago. I happened upon this thread and tried the "trick." It worked! Woo-hoo!
Thank you, thank you, thank you!!!

M
Fri, 07 Nov 2008 21:36:56 +0000

The tapping didn't work, but I pushed on the LCD screen and the LCD came back from being white! YAY!

Suzie
Sun, 09 Nov 2008 07:07:13 +0000

OMIGOSH thanks guys! I googled 'digital camera white screen' because my screen inexplicably was white, and found this page and, so with camera off I gave a firm knock on the Cybershot logo and turned it on and whala! Fixed!

Julie
Sun, 09 Nov 2008 13:42:18 +0000

White Sreen of Death!

1. Hold camera firmly in left hand.
2. Smartly rap front of camera with knuckles of right hand on the "Cyber-shot" logo.

Worked for me too, just saved myself the cost of a new camera for Xmas, wicked!!!!!!!!

Dafe
Mon, 08 Dec 2008 09:50:51 +0000

Hey I was freaking out and saw the white screen of death. So i figure i'd goodle it and try to see if i could fix it myself. i stumbled upon this site and followed the instructions of squeezing the camera and it worked FABULOUSLY! The camera is fine again!! THANKS!

josh
Mon, 08 Dec 2008 11:15:21 +0000

1. Hold camera firmly in left hand.
2. Smartly rap front of camera with knuckles of right hand on the "Cyber-shot" logo.

wow.. it works for my DSC-S40 too.. thought i need to send it to Sony service center tomorrow...
thanks for the remedy!! my LCD is alive now!

SaL
Wed, 10 Dec 2008 17:53:37 +0000

Wild - My white screen popped up when my 7 yr old was using the camera. Thought he broke it by mistake somehow. Just turned on the camera, and pushed down on the lower right hand corner of the case next to the screen and it it worked!

Liz
Sat, 20 Dec 2008 20:03:44 +0000

This worked! I read this suggestion on another site, but I was skeptical at first. Thank you for posting this.

Amber
Sat, 17 Jan 2009 04:29:32 +0000

thanks a lot i had same problem with DSC-S40 I tried the way above,press the logo ,mmmmmmmmmmm well its worked.thank you so much for all of u.i saved a lots of mony.thank you again.

thineshan
Fri, 27 Mar 2009 23:24:07 +0000

I just googled 'cybershot white screen' and can't believe this was the first result - same model as mine and squeezing the Sony logo under the screen worked like a charm! Thanks so much!

-EC

Earl
Mon, 18 May 2009 16:43:46 +0000

I'm amazed! I googled digital camra + white screen and this site was the first one to come up! It actually worked too!!! Thank you! I can't believe this was the same camra i was having problems with!

Kpie
Wed, 20 May 2009 16:48:28 +0000

thank you so much for this smart little tip...

Georgy
Thu, 11 Jun 2009 05:28:08 +0000

Hey, it worked for me too. I have a different model Cybershot and got the white screen of death while on vacation (luckly had a second camera with us). Read this thread, whacked the darn thing and it came to life. I will be looking for a replacement, but for now it works. MANY thanks.

Ken
Wed, 24 Jun 2009 12:09:59 +0000

Just wanted to let you know that the fix worked for me. Awesome. Thanks so much.

Faby Ryan
Mon, 13 Jul 2009 23:48:01 +0000

I tried this on my EuroCyber x-570(CCD) and it worked. I am so happy I love my camera and was really bummed at the thought of getting anew one. Thanks so much!

1. Hold camera firmly in left hand.
2. Smartly rap front of camera with knuckles of right hand on the "Cyber-shot" logo.

Kate
Sat, 18 Jul 2009 19:39:13 +0000

OH MY GOD IT REALLY WORKS
TRY IT PEOPLE
TRUST THIS GUY!!
IT's STILL CAMERA

Teeber Jeebs
Tue, 21 Jul 2009 18:51:47 +0000

This white screen has been driving me insane! I can't believe this little remedy worked-Thanks!!!

mary
Wed, 22 Jul 2009 01:24:34 +0000

YES IT DID ,,,,OMG ,,,this is the best advise ive had since my camera screen went white,,,,,,,I am so happy
Thank You so much

Heather Townshend
Wed, 22 Jul 2009 12:59:31 +0000

OMG!!! I tried the suggestions and they did not work. I tried pushing with both thumbs on the LCD screen and VOILA! A MIRACLE!!! Thanks Guys!!

tracy
Thu, 30 Jul 2009 15:13:22 +0000

I was ready to toss my Sony Cyber-shot camera but the suggestion to tap the logo worked like a charm!!! My thanks! Needless to say I'm thrilled but still have a question.

I had another Sony that was about 2 1/2 years old when it just didn't work any longer. I took it in for repair and was told that all digital cameras have a life span and that when you have taken "X" number of photos it simply dies. Is this true or was this another way of getting us to purchase another?

Barb
Fri, 14 Aug 2009 22:22:15 +0000

THANKS SO MUCH FOR THE ADVICE. I HAVE A SONY CYBER SHOT THAT DID THE WHITE SCREEN THING AND I JUST SQUEEZED THE LOGO ON THE BOTTOM AND AWAY IT WENT. I TOO NEARLY THREW IT AWAY TO GO BUY A NEW ONE.

mel
Tue, 18 Aug 2009 08:36:59 +0000

Totally works! Thanks for the suggestion. White screen of death no more!

Melissa
Sat, 05 Sep 2009 02:31:22 +0000

OH THANK YOU SO MUCH, THIS ADVICE YOU POSTED HERE IS VERY MUCH RELIABLE, THOUGH I SQUEEZE IT SMARTLY AT FIRST AND TRY IT SO MANY TIMES BUT IT DID NOT WORK, SO I THOUGHT THIS WHITE APPEARANCE OF MY DSC-P43 CYBER-SHOT CAMERA IS CANT NO LONGER BE FIX, BUT I DID NOT SURRENDER, SO INSTEAD OF SQUEEZING IT I TAP IT 3 TIMES ABIT HARDER AND ALAS IT WORK, OH THANK YOU SO VERY MUCH THE ADVICES YOU GIVE IN THIS SITE DID GIVE ME THE WAY TO MAKE IT...KEEP IT UP

Genie Surigao Philippines
Tue, 08 Sep 2009 12:22:48 +0000

i can only get my dsc-s30 cyber shot screen to got from white by sqeezeing the screen tight,the tapping didnt correct it.
is there any other suggestions or has anyone got sony to repair it under a defect?

aj
Fri, 18 Sep 2009 12:04:21 +0000

I took the three tiny screws out of the Sony Cyber Shot DCS-S40 (one on the bottom of the camera, one on the side above the battery compartment and in the memory stick compartment, under the stick if you have one in), opened the case, removed the tiny ribbon cable to the LCD screen, hooked it back up and all is well now. It's a VERY simple fix and it WORKS!

Barry
Wed, 07 Oct 2009 16:50:55 +0000

Cara Perbaiki Camera Digital SONY DSC-S40 :

1. hidupkan Camera, pastikan pada menu untuk memotret (tombol slide diatas layar berada pada posisi tengah/camera foto)
2. simpan ibu jari anda tepat di sebelah kanan layar LCD dan telunjuk anda pada casing bagian depan, lalu tekan ibu jari anda pelan-pelan dan cukup satu kali saja .............. dan kelaurlah gambar pada layar camera anda. Kalau belum coba dengan menambah tekanan pada ibu jari anda, sampai keluar gambar.

Trims ..... Semoga berhasil.

Herry
Sun, 13 Dec 2009 09:30:37 +0000

Indeed it works! I had also the trouble with a white screen. Pressed firmly the frame of the LCD-screen in the rh- bottom corner. Problem solved!

Hans from Holland
Sun, 03 Jan 2010 16:02:21 +0000

I can't believed this actually worked it also fixed the problem i was having where there were faint horizontal lines in most of my pics

Amp
Mon, 11 Jan 2010 14:50:07 +0000

hi thanks sooo much. Somebody said we would have to replace the camera, but i took the advice and squeezed the sony logo and voila, no white screen.

wendy
Sun, 14 Feb 2010 08:01:49 +0000

bloody hell .. it WORKS ! Couldn't 'tap' it hard enough with knuckles but a tap on the side of my computer table sorted it .. well done ...

david
Mon, 08 Mar 2010 14:21:34 +0000

I also have the white screen on my DSC-S40. I googled white+screen+camera and I found how to fix it on this site. Thank you so much guys. Sharing tips is very helpful for everybody.

Carlos
Tue, 06 Apr 2010 03:19:43 +0000

My girlfriend was distraught that her camera was broken, tried the "hold and rap with knuckles technique", worked a treat....thanks a lot!

anonymous
Sat, 19 Jun 2010 19:30:14 +0000

hey i tried the solution of the knuckle
but it still doesnt work for me
HELP :(

Sana
Thu, 01 Jul 2010 21:11:50 +0000

Thank you very much , I tried the solution of squeezing the case , it works , my screen is now NOT BLANK , thank you very much

Mamdouh
Fri, 30 Jul 2010 22:18:28 +0000

Thanks Mrs. C For that advice! It worked the first time!

Becca
Mon, 09 Aug 2010 03:06:24 +0000

I have the same white screen problem and I have tried everything noted above and nothing. When I turn on the camera sometimes I can see but it is still fuzzy but other times just white, does anyone have any other suggestions. I have the sony cyber-shot dsc-s730.

Janetta
Wed, 18 Aug 2010 23:11:18 +0000

Thank You!!!!! This is great. I really like this camera and really didnt want to spend the money to replace it....Yahoooo;;

kb
Sun, 05 Dec 2010 21:24:55 +0000

Guys the rap worked ! .My S40 was displaying Ghost images and the rapped solved it. Long live the person who discovered this

Subbu
Sat, 15 Jan 2011 03:59:55 +0000

I've just done the rap on my old Sony DCS-S40 that hasn't been used for a year (want to use it as a spare camera).
It worked, brilliant, thank you.

Michelle
Thu, 21 Apr 2011 17:53:21 +0000

After year from white screen on my forgotten camera I found this solution on web ... it works !!! thanks a lot!!! My camera backs to work :)

Rafael
Fri, 06 May 2011 06:03:54 +0000

I'm shocked! All it took to repair my camera was to tap the front of it. And I wanted to throw it away. Like I said, I'm shocked :) BTW, I'm curious if all products made by Sony can be repaired just by tapping it slightly ;)

Bogdan Zupa
Tue, 07 Jun 2011 17:06:51 +0000

Hi.. I hav Sony DSC H3, and i hav been using the camera fr last 4 years.. Suddenly while taking pictures, the screen turned white and it ain't taking real pictures anymore. All it clicks is the blank white screen.
Any solution?? I have tried all that is mentioned above..

Kshipra
Mon, 12 Sep 2011 19:04:06 +0000

I squeezed on the Sony logo, as recommended by Chieh Cheng, and the LCD is working fine now. Thanks.

Roger
Thu, 23 Aug 2012 21:58:54 +0400

i have a sony cybershot t77 camera. i did not use it for around 18 months. few days back i fully charged the battery and saw that there was a white screen but no display. i googled and applied the technique (pressing the bottom right corner of the screen and then pressing power on button). it worked partially. i can shoot pictures which can be viewed on laptop but the screen is still white.

tara
Mon, 27 Oct 2014 08:59:08 +0300

I have a Sony HDR-CX100. An amazing camera. You think this tapping the camera is a joke? I very lightly tapped the front of the camera with one finger and the white screen display came back to normal. I don't think hitting the camera hard is a good idea. But anyway it worked.

Bob
Tue, 10 Jan 2017 00:00:59 +0300

I squeezed the Sony logo and the lcd screen worked again. Thanks to all who figured this out. Much faster than taking the camera apart.

Calvin
Sat, 01 Jul 2017 19:05:55 -0700

Its does not work , Tried olmost 20 x sony DCR-SX40

Willy
Fri, 24 Nov 2017 04:25:31 -0800

My Cyber shot camera won't turn on or off but when I hit power it tried an blinks real fast an stops .I changed the batteries as well ..if any one could help that would be great thanks

Mandy Marlene Hatmaker
Thu, 23 Dec 2021 21:07:22 -0800

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Title: Samsung Digital Camera Blank White Screen
Weblog: Camera Hacker
Excerpt: my sis had a samsung camera..and the white screen appeared....i firmly held it in my left hand...and whut do u know.....it was fixed! thanx alot for your help
Tracked: Thu, 22 Jan 2009 00:04:41 +0000

Title: Panasonic Digital Camera with Blank White Screen
Weblog: Camera Hacker
Excerpt: i have a panasonic with same problem. will solution work ?
Tracked: Fri, 26 Feb 2010 22:14:37 +0000

Title: Blank Screen on HDR-CX100
Weblog: Camera Hacker
Excerpt: Thanks anjtaylor and the guy who discovered this. I just did some squeezing on the bottom of my sony hdr-cx100 and the lcd worked.
Tracked: Wed, 16 Mar 2011 04:21:19 +0000

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