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ViviCam 6300 lens stuck

I have a Vivitar ViviCam 6300. At some point, the telescoping lens got stuck, but the camera would still turn on and extend the lens to a certain length. If I tried to zoom, the LCD monitor would say "Lens error" and I would have to manually push the lens back in. I manually pushed it in a few weeks ago, and now it won't come out, either. I checked Vivitar's site and they only had drivers and manuals, but this is a hardware problem, and it's not addressed in the manual.

Any advice as to what to do?

Thu, 05 Jul 2007 17:33:40 -0700

My vivcam6300 reads lens error on the screen when i turn it on. Then it quickly shuts itself off. I can't get it to stay on. Any suggestions on what the problem might be?

Fri, 14 Dec 2007 03:29:14 +0000

NO but the same thing happend to mines.

Mon, 18 Feb 2008 17:14:06 +0000

Mine won't open either. The lens is stuck closed; when i turn the camera on it powers up for a few second and the lens does not extend out. Help!

Tue, 17 Jun 2008 18:33:45 +0000

On the camera you should try this first.

Remove SD card.

Remove battery.


Install battery.

Power on.

That will have refreshed the whole lot.

Look for dust and obstructions around the lens, flick the metalwork by gently bending a cotton bud, I guess youd call that an ear diaper in the states. The object is to just gently tap the metalwork just in case it got stuck by pressure while in its case.

If you got not joy with that part, the next step is to explore removing the front fascia. There should be 5 screws. Once your in the camera, you will have to inspect for dents in the telescope: for example, if someone dented the side of the camera, by fixing say some kind of nonsense mount to the telescope, when the device retracts, its gonna stick in. Thats what I guess has occured.

Sometimes it is possible to spring metal dents out by high pressure vacumes auto experts do that on your chevolats all the time.

But if there is a crease in the metal, you are well stuffed. Its a simple to do part swap over for the service guy, no prob, and thats the way it goes. Get the part, swap it over.

Theres a 90 per cent chance of the camera getting its nickers twisted in software, but a reset sorts that out. After that, thers 70-80 per cent chance thats the problem stems from grease dirt grime or dents from useage. 10 per cent chance of burnout and hardware fuse blowing inside as software culls the motor before that will occur.
Theres your triage mate. Good luck

David Christmass
Sun, 29 May 2011 02:51:50 +0000

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