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sony cybershot hx100v "turn power off then on" screen

My Sony cybershot hx100v keeps showing the "turn power off then on" screen everytime I try to use it. The lens moves out when it turns on then goes back in and the message pops up. I cant remember it being dropped ever and I cant figure out how to fix it. I have read many suggestions on here about this happening and all the owners had to do was tap it a few times and the message was gone. However, for me it did not work. So any advice or comments would be greatly welcomed.

kate
Tue, 07 Aug 2012 00:51:12 +0400

In my case the uv lens added was too tight. As soon as I removed it and reinstalled the error went away. It must have prevented the camera lens from operating properly, hence the error.

JCO
Mon, 13 Jul 2015 07:22:09 +0400

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